How a $70M Healthcare Practice Fixed Its Billing Black Hole

Even high-revenue healthcare practices can get stuck in outdated, inefficient processes. One private surgical group earning over $70 million annually found itself lost in a billing black hole—and RCI helped them climb out.

The Problem

• Surgeons entered billing codes manually after procedures.

• Leadership couldn’t track which insurers had paid—or which claims were still pending.

• Performance reports were delayed, fragmented, or incomplete.

With no real-time visibility into the revenue cycle, the practice couldn’t confidently manage cash flow or operations.

The RCI Solution

• Strategy Sessions: We identified key information gaps and performance goals.

• Data Capture: We implemented new tools to collect clean, structured data.

• System Integration: We connected siloed platforms for seamless reporting.

• Dashboards: We built real-time views tailored to executives, managers, and billing teams.

The Result

With RCI, the healthcare provider gained clear visibility into claims, payment status, and performance metrics—all in real time. Reporting became faster, billing became more accurate, and leadership regained control of operations.

No more guesswork. Just results. That’s the power of clean, connected data.